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"Please be assured that I will be a customer in the future!"

Browns Fairfax Nissan
Last updated 5 years ago

  • on Email Review
  • I purchased a 2009 Acura from Enterprise and wanted to have Brown's service to further inspect the car. I was/am very impressed with your service dept and its representatives! Waiting area was comfortable --- although your cable didn't get the Nationals playing that day!  I felt very confident after speaking w/ Germaine who spent much time with me  to understand all of the "workings" of my newer car. He listened to me and gave me much information about my purchase. With Germaine, we went to the service area and I met the mechanic "Q", a very pleasant young man. They both showed me the car(underside also) and how the "buttons" worked and were very patient with me.The service area was very clean and that also impressed me. A clean service area tells the car owners that there is care taken toward the cars-- and toward repair under the hood. Fussy female car owners like me don't like a greasy steering wheel or dirt on the mat under the steering wheel.  Clean mechanic uniforms and clean repair areas tell the public that the company and employees are "serious" about  jobs and the image  produced.Please be assured that I will be a customer in the future!

    Genevieve J.

 

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