About Fairfax Nissan
Brown's Fairfax Nissan has been a staple in automotive excellence for over 30 years in the Northern Virginia Area. Throughout the years we have grown, expanding our footprint numerous times. Our growth has made us a Nissan leader in the market. We are also proud of the manufacture awards for sales volume and more importantly customer satisfaction ratings we have received over the years!
At our Fairfax Nissan dealership we offer a top quality sales and service team whose number one priority is customer satisfaction. Our sales team is help you find the right new or pre-owned Nissan for you! let our award winning service team take care of your vehicle in order to keep you and your vehicle safe.
Mission Statement: Browns Nissan car stores will strive to exceed all customer expectations in customer service and product delivery. Each day will be viewed as an opportunity to grow and improve the customer perception of the automotive shopping experience. While we are always proud of achieving market leading sales results we enjoy even more the opportunity to learn from customers on how we can better our business for their benefit. Come and give us a try today for an automotive experience you will never forget.
For more information on sales or service visit us online or call our Nissan dealership directly at (703) 591-8009.
25 reviews | Write a review
- on Google+
- on DealerRater
I bought a new Nissan Rogue last week, and it was a pleasant experience overall. I've heard of many horror stories about car salesmen and dealerships, so I was quite nervous, especially since this is my first new car. My family and I were greeted at the door by Naz. He was very friendly and showed us the car we were interested in. When we came inside to proceed with the paperwork, Naz brought out the price and he explained to me in details what each of the fees is. We were a bit dismay when we found out the price they advertise wasn't exactly what customers are going to get. They factor in all incentives and rebates to make the price appealing (I'm assuming all dealerships do this). At that point we were about to leave because the price went up too high. Naz went in and called his manager, James Suthard. He came out, sat down and asked us what he could do to make us reconsider. The discussion went well, both Naz and James were very patient and non-pushy. They stopped and waited for me and my family to talk it over. We finally reached a good medium and in my opinion it was a pretty good deal. After that the rest was quick and painless. Although we had to wait a couple days to get the car with the color we wanted, everything else went without any problem. Overall it was a very pleasant experience for us. I'd recommend Brown's Fairfax Nissan to anyone. The staff is friendly and they don't try to push you like others do.
- on Google+
I am a returning lifetime customer to Brown's Nissan. I have always received the up most respect and honest service each and every time I have stepped foot into the Browns Nissan Shops. Not only have I purchased a few cars myself from them I have referred family and friends who have also become lifetime customers. The staff is beyond professional and I never felt pressured or rushed. They have even gone out of out of their way on several occasions to accommodate my picky needs which goes a long way in the customer service industry. Excellent management and leadership to lead such a successful team all around.